Shipping policy

Shipping Policy

Order Processing Time:
All orders are processed within 3-5 business days. Orders placed after 8 PM or on weekends/holidays will be processed on the next business day.

Shipping Rates and Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.

• Economy Shipping: Shipping rates apply, 5-8 business days
• Free Shipping: 5-8 business days

Please note that delivery times are estimates and may vary depending on carrier delays or other unforeseen circumstances.

International Shipping:
We currently do not ship outside of United States of America. Additional taxes, and fees may apply and are the responsibility of the customer.

Order Tracking:
Once your order has shipped, you will receive a confirmation email with tracking information.

Lost or Damaged Packages:
We are not responsible for packages lost or damaged in transit. If your package is lost or arrives damaged, please contact the shipping carrier directly. However, we are happy to assist in filing a claim if needed.

Returns and Exchanges:
For information about returns and exchanges, please refer to our return policy on website.

Contact Us:
If you have any questions about shipping or need assistance, please reach out to us at admin@kaashicandles.com.